TERMS & CONDITIONS

Generally

Welcome to our e-shop nikwood.gr. Access to and use of the site is governed by the following terms of use, which are mandatory and apply to all transactions made through this website. Please read them carefully and make sure you understand them and agree with them before any transaction. Our company may from time to time amend certain provisions of the general terms and undertakes to update this text for any change or addition to the terms. The Company is not responsible for the possible visit of the Website / use of the services provided through it by minors, since it has no ability to control and confirm the identity of each visitor-user. The user has the obligation to refer to them each time they visit the site. If you do not agree, in whole or in part, with the content of the terms of use, we recommend not to use its services.

Shipping methods and costs

All orders are shipped using the shipping companies. Since shipping costs depend on the place of destination and the volume and weight of the products ordered, please contact us first by e-mail [email protected] or by phone: 00302521058141, 00306949446087, 00306949446088. Shipping costs are borne by the customer and are paid by him upon receipt of the products, except in cases of special agreement.

Return and replacement policy

Our company, in order to ensure the secure purchase of a product by the purchaser, enables it to be returned or replaced by another. Returns and replacements are only accepted within fourteen (14) calendar days of receipt  by phone or by email provided that the item returned is in it's original and unused condition. The purchaser is responsible for the cost of return shipping, unless the product is faulty. In all cases the return of the product to be replaced should be accompanied by all the documents that came with the product (e.g. receipt or invoice).

Privacy

When you visit [email protected] and in order to order products and to ensure that we can communicate with you to inform you of our new products, you may be asked to provide information about you (name, surname, address, zip code, city, e-mail address, date of birth, etc.). Any personal data you declare anywhere on www.brandsnow.com are intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of General Data Protection Regulation (GDPR) 2016/679, processing of personal data, as is the case at any time.


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